Frequently Asked Questions
Here are some answers to our most frequently asked questions.
About
Tinnitus Awareness Week is a fundraising campaign that asks individuals to sign up and host a T-themed event between February 3 - 9 2025, to raise funds, awareness and support for people who suffer from the mental health impacts of tinnitus.
Tinnitus Awareness Week is between the 3rd - 9th of February 2025.
The Tinnitus Awareness Week campaign raises funds for Soundfair Australia, who seeks to generate funds to run Australia’s first national consumer survey titled Living with Tinnitus in Australia, aimed at understanding the hidden struggles faced by individuals living with this condition. This population-wide data will be analysed for the econoimic and wellbeing costs, as well as informing research, treatment and policy positions.
Any event starting with the letter T! Some examples include...
- Tea Party
- Taco Tuesday
- TV Marathon
- Teddy Bear Picnic
- Take the Train
- Treasure Hunt
- Table Tennis
- Taco Tuesday
- Tip Toe through Tulips
Signing up is easy and free! Click here to sign up and follow the steps to create your personalised fundraising profile page where you can receive donations, post updates and share your page.
Participants
Once you log in to your account here, you'll be directed to your profile page.
By signing up, you'll have created your very own fundraising profile page. This profile page has a unique link/URL that you can share with family, friends and colleagues to encourage donations. On your profile page, people can then make a donation to your page through our secure payment gateway using a valid credit card or PayPal.
You can also view our fundraising tips or our fundraising toolkit.
If you’ve forgotten your password, please click here.
Once you have entered your registered email address, you will be emailed a link to reset your password. Make sure you enter your password accurately, as all passwords are case sensitive.
Your username is the email address you used during registration – please email [email protected] if you cannot remember the email you registered with.
First, you will need to be signed up as an individual. Please click here to sign up.
Once you have signed up (or signed in), you can create or join a team from your profile page. You'll see a box with your name and four buttons including 'Join or Create a Team'. Select this button and complete the steps to either create or join a team.
Donors
Payments on our site are very secure. Our payments are processed using PayPal and Stripe Payments. Processing donations through these platforms, we had to ensure we were PCI DSS compliant, which is the utmost level of security when processing payments online. The PCI DSS compliance has been done by SecurityMetrics, leader in the security market, and upon successful compliance we were issued this certificate.
Our site is also using SHA-256 encryption technologies site-wide, which you can see by the lock symbol in your browser URL bar. We ensure every available effort is made to protect the privacy of the information you provide to us. To the extent we hold such information, we encrypt all email addresses, passwords and other contact details of the Participants or people who make Donations or place Purchase Orders.
We accept Visa, Mastercard, American Express and Paypal for online donations.